DELIVERY & REFUNDS
Thanks for shopping at www.castellax.com
We are delivering our items worldwide. Please check your post / zip code for exact delivery price.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 days to cancel your order.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 10 days, depending on your card issuer’s policies.
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonÂrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us If you have any questions on how to return your item to us, contact us on [email protected]